FAQ’s

HOW DO I PLACE AN ORDER?

Please email us at destinationdessertlove@gmail.com. For last minute/rush orders needed in 7 days or less, please call us at 443-852-9454 for availability.  

HOW MUCH ARE YOUR CAKES?

Each cake is hand crafted and customized especially for you. Pricing is based on the cake’s size, flavor, and the complexity of your desired design. Visit our Celebration Cake page and our Wedding Cake page for base pricing.

Email us at destinationdessertlove@gmail.com if you’d like to discuss a custom cake design and please feel free to include pictures or images to help describe your ideas. Emails and inquiries will receive a response within 2 business days. 

DO YOU OFFER CAKE TASTINGS?

Yes! Wedding cake tasting consultations are available by appointment and we are pleased to offer three options for your convenience!

In-studio tastings are personalized appointments which allow you to not only sample a selection of our amazing cake offerings, but we will also have the opportunity to address all questions and concerns regarding your cake order. In-studio consultations last approximately 45 minutes and there is a fee of $50 for this service.

With the Take Home tasting option, samples are prepared and packaged for you to pick up and enjoy at your convenience. There is a fee of $30 for this service.

We are also pleased to offer Mobile tastings where we come to you! This option includes a 45 consultation for up to 4 guests and your choice of 3 cake flavor and filling combinations in the comfort of your own home or an off-stie location of your choice. The fee for this service is $50 plus an additional mileage fee of $2.00 per mile.  Addtional cake flavors are available at $10 each and all tasting fees, less any mileage fees, will be applied to the final cost of your order, should you decide to book with Destination Dessert. Please call us for availability!

WHAT’S YOUR PAYMENT POLICY?

A 50% non-refundable deposit is required to reserve a date and confirm an order. We are unable to hold dates without a deposit. Deposits may be paid in cash, using $Cashapp, Zelle, Venmo, or Apple Pay. Unless your order is classified as a Last Minute/Rush order, final payment of the balance is due at least 7 days prior to your event date for desserts or celebration cakes and 30 days prior to your confirmed wedding date. Failure to make the final payment by the specified due date will result in the automatic cancellation of your order. 

CANCELLATIONS: 

Dessert and celebration cake orders must be cancelled 7 days prior to the event date in order to receive a refund of any balance paid, less the non-refundable deposit. For weddings, orders must be cancelled 30 days prior to your confirmed wedding date. No refund is available for cancellations made outside of these time frames. 

LAST MINUTE/RUSH ORDERS:

Desserts and Celebration Cakes  – Requests with less than 7 days notice will be accepted at the discretion of Destination Dessert. If accepted, a $15 rush fee will be added to the price of your dessert (pies, layer cakes, bundt cakes, cake jars, classic cookies, and cupcakes) order and a $25 rush fee will be added to the price of your celebration cake order. Payment in full is required at the time of booking to confirm a rush order.

Wedding Cakes – A minimum notice of 45 days is required for wedding cake orders. Requests with less than 45 days notice will be accepted at the discretion of Destination Dessert.  If accepted, a $75 rush fee will be added to the price of your order. Payment in full is required at the time of booking to confirm a rush order.

IS DELIVERY AVAILABLE?

Yes! We strongly encourage delivery and set up of all multi-tiered cakes. The delivery & set up fees not only include the physical cost of delivery, but they also ensure your cake will arrive in a safe and timely manner. Destination Dessert is not responsible for any damage to the cake after delivery and setup are successfully completed. 

There is a $25.00 handling fee and delivery charges are as follows:

  • $.60 per mile for locations 30 miles or less, round trip.
  • $ .75 per mile for locations 31 miles or more, round trip.
  • Delivery to locations with a distance greater than 30 miles, one way, is assessed on a case by case basis.
  • Any required tolls will be added to the total cost of delivery.

CAN I VISIT YOUR SHOP?

Destination Dessert is a home-based cake and dessert bakery. Currently, we do not have retail store hours but tastings may be scheduled, by appointment, in our home studio.

DO YOU SHIP MERCHANDISE?

At this time, we are unable to ship merchandise.

Do you have a specific question not answered here? We would love to speak with you directly! Email us at destinationdessertlove@gmail.com and one of our amazing team members will get back to you within 2 business days.

Need to reach us in a hurry? Call us at 443-852-9454.